Privacy Policy
How We Protect Your Information
Introduction
At Maryberry (https://maryberry.xyz), we are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website. By accessing and using Maryberry, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
Table of Contents
1. Information We Collect
We collect information from you in various ways to provide and improve our services.
Personal Information You Provide
- Contact Information: Name, email address, phone number, postal address
- Account Information: Username, password, profile information
- Payment Information: Credit card details, billing address (processed securely through third-party providers)
- Communication: Messages, feedback, comments, and inquiries you send us
- Preferences: Food preferences, dietary restrictions, product interests
Information Collected Automatically
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, time spent on pages, links clicked, searches performed
- IP Address: Your internet protocol address for security and analytics
- Location Data: Approximate location (city/region level) based on IP address
- Cookies & Tracking: Information from cookies and similar tracking technologies
Information from Third Parties
- Social media platforms (if you connect your accounts)
- Payment processors and delivery service partners
- Analytics providers and marketing partners
2. How We Use Your Information
We use the information we collect for various purposes:
Service Delivery
- Process orders and deliver products
- Manage your account and provide customer support
- Send transactional emails (order confirmations, shipping updates)
- Fulfill requests for recipes, tips, and product information
Marketing & Communication
- Send promotional emails, newsletters, and special offers
- Notify you about updates to our services or policies
- Conduct surveys and gather feedback
- Personalize your experience based on preferences
Website Improvement
- Analyze website traffic and user behavior
- Improve our website functionality and user experience
- Test new features and services
- Monitor for technical issues and security
Legal & Safety
- Comply with legal obligations and regulations
- Protect against fraud and ensure account security
- Enforce our terms of service and other agreements
- Protect the rights, property, and safety of Maryberry, our users, and the public
4. Disclosure of Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
Service Providers
We share information with trusted third parties who perform services on our behalf, including:
- Payment processors and financial institutions
- Delivery and logistics partners
- Email service providers
- Website hosting and analytics providers
- Customer support platforms
Social Media & Marketing Partners
We may share information with our social media partners (Instagram, Pinterest, Facebook) for marketing and audience building purposes.
Legal Requirements
We may disclose information when required by law or when we believe in good faith that disclosure is necessary to:
- Comply with legal obligations
- Enforce our agreements
- Protect the security or integrity of our services
- Protect the rights, privacy, safety, or property of Maryberry, users, or the public
Business Transfers
If Maryberry is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
5. Security of Your Information
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Security Measures
- Encryption: SSL/TLS encryption for data transmission
- Secure Storage: Encrypted storage of sensitive information
- Access Controls: Limited access to personal information by authorized personnel only
- Regular Audits: Security assessments and vulnerability testing
- Firewalls: Network protection against unauthorized access
6. Retention of Your Information
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy.
Retention Periods
- Account Information: Retained while your account is active, plus 2 years after account closure
- Order Information: Retained for 7 years for accounting and legal purposes
- Marketing Data: Retained until you unsubscribe from our communications
- Website Analytics: Typically retained for 26 months
You can request deletion of your information at any time by contacting us. Some information may be retained for legal, tax, or accounting purposes even after deletion requests.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Your Rights
- Right to Access: Request a copy of your personal information
- Right to Correction: Request correction of inaccurate information
- Right to Deletion: Request deletion of your information (right to be forgotten)
- Right to Opt-Out: Opt-out of marketing communications and data processing
- Right to Data Portability: Request your data in a transferable format
- Right to Object: Object to certain types of data processing
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in Section 8. We will respond to your request within 30 days.
Unsubscribe from Marketing
You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any marketing email or by contacting us directly.
8. Contact Us
If you have questions about this Privacy Policy, concerns about our privacy practices, or wish to exercise your privacy rights, please contact us:
Maryberry Privacy Team
Email: privacy@maryberry.xyz
Website: https://maryberry.xyz
Response Time: We typically respond to privacy inquiries within 30 days.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the “Last Updated” date at the top of this page and, when appropriate, by sending you an email notification or displaying a prominent notice on our website.
Your continued use of Maryberry following the posting of revised Privacy Policy means that you accept and agree to the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Thank You for Trusting Maryberry
We are committed to protecting your privacy and maintaining your trust. Your personal information is important to us, and we take our responsibility to safeguard it seriously.